The Darn Yarn Shipping Policy

Table of Contents

    01. Shipping Turnaround

    We make every reasonable effort to ensure all orders are shipped within one business day (Monday to Friday, excluding holidays). Some situations may extend this shipping window, including the purchase of Mystery Boxes, which take additional time to create, and the addition of skein winding to the order. Please allow an extra day for orders including mystery boxes or skein winding (though we rarely actually take the extra day)

    02. Shipping Price

    We offer $10 flat rate shipping for all orders in Canada and the contiguous USA. $20 Express Shipping options are available in Canada and will be shipped the next fastest mode possible. Free standard shipping is available on all orders over $100.

    Orders in our local delivery zone (Halifax / Dartmouth area) qualify for $5 flat-rate shipping or free on orders over $50.

    03. Shipping Methods

    Due to the offer of Flat Rate and free shipping, we reserve the exclusive right to choose what shipping modes/methods to use. The current carriers of choice are UPS and Canada Post, though that may change in future without notice. If you have a preferred carrier, and choose to indicate to us that preference, we will do our best to accommodate but cannot guarantee our ability to use that carrier. 

    04. Shipping Speeds

    We do not guarantee transit times, however estimated transit times are provided upon checkout as a courtesy given our carriers' delivery standards. This may change at any time based on volume, political and social events, global pandemics, and any other major event as may impact delivery times across Canada and the USA.

    General estimates are given as follows.

    Standard / Free:
    Canada: 3-10 Business Days
    USA: 3-10 Business Days

    Canada: 1-5 business days
    USA: Not presently offered

    0-2 Business Days

    05. Refunds

    We do not, as a matter of policy, refund shipping on any fulfilled orders.

    We may choose to do so from time to time, based entirely on our own discretion, but our doing so should not be inferred as to set a precedent.

    Unfulfilled orders will have their shipping costs refunded.

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